Privacy & Cookie Notice

01

Scope

This Privacy & Cookie Notice applies to the Vital Security and Investigations landing page at go.vitalsecurityfl.com, including its consultation-confirmation page. It describes information collected directly by Vital and information processed through the scheduling, analytics, session-replay, and advertising tools installed on this site.

This notice does not replace the privacy notices of websites or services reached through external links, including VitalSecurity.com or third-party platforms.

02

Information we collect

Information you provide

When you schedule a consultation, the scheduling form may request your name, business email address, telephone number, company or property information, preferred appointment time, and answers or notes you choose to provide. Please do not submit access codes, resident or tenant lists, medical information, financial credentials, incident-report details, or other sensitive or confidential information through the scheduler.

Information collected automatically

When you visit, the site and its service providers may collect device and browser type, operating system, IP-derived approximate location, referring page, campaign parameters, pages viewed, timestamps, clicks, taps, scrolls, session duration, appointment-confirmation events, and cookie or similar identifiers.

03

How we use information

• Schedule, confirm, prepare for, and follow up on your consultation.
• Respond to questions and evaluate whether Vital's services may fit your property.
• Understand which campaigns and pages lead to consultation requests.
• Improve site usability, content, performance, and conversion flow.
• Measure advertising performance and create or refine advertising audiences.
• Protect the site, detect misuse, maintain records, and comply with legal obligations.

04

Cookies, analytics, and session replay

Cookies are small files or identifiers stored by your browser. Similar technologies may use browser storage, pixels, scripts, or pseudonymous IDs. This site uses the following services:

05

How information is shared

Vital may disclose information to team members who handle consultations; vendors that provide scheduling, hosting, analytics, advertising measurement, security, or technical support; professional advisers; and authorities or other parties when reasonably necessary to comply with law, protect rights, prevent harm, or complete a business transaction.

Vital does not sell the contact information you submit for money. However, some privacy laws define disclosures involving advertising cookies or cross-site advertising as “sale,” “sharing,” or “targeted advertising” even when no money changes hands. The LinkedIn Insight Tag and Meta Pixel may fall within those definitions where the applicable law treats them that way.

06

Retention and security

Vital retains consultation and business-contact records for as long as reasonably necessary to respond, provide requested services, maintain business records, resolve disputes, and meet legal obligations. Analytics and advertising data are retained according to Vital's account settings and the service provider's applicable terms and controls.

Microsoft states that most Clarity recordings are retained for 30 days, while favorited recordings and a limited sample may be retained for up to nine months. LinkedIn states that directly identifying information is removed from Insight Tag data within seven days and remaining pseudonymized data is deleted within 180 days. Provider practices may change; consult the linked provider notices for current details.

Vital uses reasonable administrative, technical, and organizational safeguards. No website, transmission, or storage system can be guaranteed completely secure.

07

Your privacy choices

• Use your browser settings to block or delete cookies. Blocking cookies may affect measurement or parts of the scheduling experience.
• Install the Google Analytics Opt-out Browser Add-on.
• Review your LinkedIn advertising preferences.
• Review your Meta advertising preferences.
• Contact Vital to ask about access, correction, deletion, or another privacy right available under applicable law. Vital may need to verify your identity and may retain information where legally permitted or required.

Because privacy rights vary by location and business relationship, a request may not apply in every circumstance. Vital will evaluate requests under the law applicable to the requester and the information involved.

08

Children's privacy

This business-to-business site is intended for property, facility, and association decision-makers and is not directed to children. Vital does not knowingly use this site to collect personal information from children. If you believe a child submitted information, contact Vital so the situation can be reviewed.

09

Changes to this notice

Vital may update this notice as the site, service providers, or legal requirements change. The effective date at the top identifies the current version. Material changes will be presented in a reasonably prominent manner.

10

Contact us

Questions or privacy requests may be directed to: